Frequently asked questions
Frequently asked questions
Fully present and effective listening. You get our undivided attention; you are our most important customer!
Clear communication. We will follow up everything in writing and confirm that you fully understand all of our policies and requirements. As soon as your order is released to production, you will receive an acknowledgement and we will invoice your order within 24 hours of its shipment.
Follow through. We personally check up on your job during the production process to make sure everything is running smoothly, and we are personally responsible for making sure all your unique requirements are met!
A knowledgeable team. We may not always have an answer for you, but there is a wealth of knowledge at Diamond Envelope. You can depend on us for solutions.
Honesty and integrity. Honesty and integrity are the fundamentals of good business. You can depend on us to be straight shooters. We will always be honest with you about what you can expect and any limitations we can foresee.
Empathy and sincerity. Your successes are our successes. If you are in a pickle, we’re here to help you! If you just need a sympathetic ear, we can do that too!
A standard envelope is the color of the paper stock without printing. A custom printed envelope has printing on it – one or more colors, including black. The largest window we can do is on a #10 envelope at 3-1/8 x 8-1/2 and the smallest window we can is 3/8’.
6 colors with 2 colors on the inside.
Typically, 5-10 days. If an order is needed sooner than that, we will do our best to accommodate you.
Flexo, Enhanced Flexo, Jet-Offset, Flat Litho and Overall tints (Flexo or Litho)
Diamond Envelope Corporation produces billions of envelopes annually. These envelopes are used to conduct business transactions, market products, and services every day. Each envelope is custom designed to ensure quality and exceed the specifications of our customers.
Standard windows are 1 1/8 x 4 ½ “ and they are 7/8” left and 1/2 “ above the bottom right corner. Any other size requests are considered custom.
Cyan, Magenta, Yellow, Black
You can submit a request on our website using the “Request a Quote” button, you can call us at (630) 499-2800 and one of our sales representatives will respond or you can fax in a request to (630) 499-2801. We will always respond within 24 hours; most of the time same day.
A proof is a print that is an exact replica of what the end-result will be. The proof is the last item to be examined before proceeding to production.
Envelopes can be printed using the flexo, litho, or enhanced flexo processes. The biggest difference between litho and offset & flexo printing is that, with litho, the printing plate is directly applied to the paper, while offset & flexo printing transfers the image from the printing plate to a rubber “blanket,” which then transfers the image to paper. While both offset and flexo printing transfer ink onto materials, the plates required to print are not the same.
Ready to print?
Let’s get started!
